Connect with us
Connect with us to discuss how we can assist you with automating manual business processes and with integrating process data.
Business Challenge
Staff not following business processes
The challenge you face
- Your staff are not following business processes leading to inconsistent performance.
Implications of not addressing the challenge
- Procedures or process steps have to be repeated, leading to lost time, inefficiency, and increased costs to serve.
- The inconsistent execution leads to inconsistent outputs, poor quality, and poor customer experience.
- Managers spend a lot of time trying to determine what went wrong.
What does success look like
- The amount of rework is reduced.
- Process exceptions can easily and quickly be identified, and root causes can be easily determined.
- Efficiencies increase and the cost to serve the customer decreases.
- Margins increase.
Algonomix solution
- The solution involves leveraging low-code development platforms to rapidly digitalise business processes. A guided walkthrough of the process minimises opportunities for process non-compliance.
- In addition, the solution looks at the integration of data from different sources that are involved in the process to reduce switching between different systems and duplicative data copying and capturing.
- Where possible, business processes or portions thereof are automated using robotic process automation that enables the process to execute independently, freeing up staff to deal with non-standard cases.